Our Staff

Lucye Ritchey, HIS

Lucye Ritchey, HIS

Hearing Instrument Specialist

Lucye Ritchey is a National Board-Certified Hearing Instrument Specialist. Licensed in both Missouri and Kansas, she has been helping members of the greater Kansas City area with their hearing healthcare needs for many years. Lucye started her career in the hearing industry in 2003 and soon recognized the difference that hearing can make in a person’s life. She connects with her patients throughout their hearing journey; identifying their specific concerns and utilizing her years of experience and knowledge of the latest technology to find an individualized solution for each patient. In her spare time, Lucye enjoys baking, crafting, and spending time with her grandchildren.

Drew Finkelstein, HIS-T

Drew Finkelstein, HIS-T

Hearing Instrument Specialist Trainee

Bio coming soon.

Marsha Douglas, PSC

Marsha Douglas, PSC

Patient Services Coordinator

Marsha Douglas has been a Patient Service Coordinator since 2006.  She loves seeing the difference that hearing can make in our patient’s lives.  Outside of the office, Marsha enjoys traveling and spending time with her family.

woman with ipad background

Customer Reviews

Very responsive to questions about the need for new hearing aids especially about the new technology. Also efficient molding if my ear canals! Looking forward to receiving new aids and learning how to control with my iPhone.

Helen Burnstad, on Google

Very friendly, and proffesional staff! Lucy made the hearing test less intimidating than it could of been. She even allowed my service dog, Jazz, to enter the booth with me. Marsha was outstanding at the front desk too! I would highly recommend this business.

Shelley Schmidt, on Google
Frances Robinson (liz), on Google

Very friendly and efficient

Jody Howell, on Google
Bill Allegre, on Google
Oscar Horn, on Google
Jathan Redmon, on Google
Wayne Meek, on Google

Good service. But beware if you have Medicaid based insurance, It's not accepted.

Michael Rush, on Google
Donna Reist, on Google

I went in today to have my new hearing aids adjusted. They work hard with you to make sure you have optimal hearing and I really appreciate the efforts. Lucy and Marsha are great. I also got exceptional assistance from the telehealth dr today. Thank you all.

Sam Malekyar, on Google

Schedule Your Free Consultation

Schedule Now