Our Staff

Lucye Ritchey, HIS

Hearing Instrument Specialist

Lucye Ritchey is a National Board-Certified Hearing Instrument Specialist. Licensed in both Missouri and Kansas, she has been helping members of the greater Kansas City area with their hearing healthcare needs for many years. Lucye started her career in the hearing industry in 2003 and soon recognized the difference that hearing can make in a person’s life. She connects with her patients throughout their hearing journey; identifying their specific concerns and utilizing her years of experience and knowledge of the latest technology to find an individualized solution for each patient. In her spare time, Lucye enjoys baking, crafting, and spending time with her grandchildren.

Marsha Douglas

Patient Services Coordinator

Marsha Douglas has been a Patient Service Coordinator since 2006.  She loves seeing the difference that hearing can make in our patient’s lives.  Outside of the office, Marsha enjoys traveling and spending time with her family.

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Customer Reviews

Appointment made quickly and hearing aids ordered.

Peggy Mangual, on Google
Kevin Sanderson, on Google

First experience was pleasant enough. Courteous Drew explained process and answered questions.

Donna Muiller, on Google

Drew was very helpful and solved my problem satisfactorily and efficiently. He also explained other options available if I should be interested at a future time. Very pleased with service today.

Elaine, on Google

Quick, friendly service.

jon b, on Google

Drew was extremely helpful! Updated my hearing aids and showed me the app to control volumes with my iPhone.

Bette Killeen, on Google
Leona Hoskins, on Google

Very simple and professional

Mordi Danielli, on Google
C Stephens, on Google

Very responsive to questions about the need for new hearing aids especially about the new technology. Also efficient molding if my ear canals! Looking forward to receiving new aids and learning how to control with my iPhone.

Helen Burnstad, on Google

Very friendly, and proffesional staff! Lucy made the hearing test less intimidating than it could of been. She even allowed my service dog, Jazz, to enter the booth with me. Marsha was outstanding at the front desk too! I would highly recommend this business.

Shelley Schmidt, on Google

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